Monthly Archives: January 2011
Blog: AFWS’s Nick Scade discusses why good FOH training is so vital
Front-of-house is a fantastic sector to work in – it’s people-based, fast-moving and offers employees the opportunity to progress very quickly if they are motivated and have the right skills. Finding and retaining good people is always difficult, and I believe part of the solution lies in investing in staff training. This will not only […]
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Tagged academy of food and wine service, front of house, Nick Scade, sommelier, training, waiter
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Michel Roux’s Service: Episode Two
In Episode Two of Michel Roux’s Service the eight trainees move to Birmingham to see the running one of the city’s finest curry houses, Itihass, where owner Raj Rana treats customers like family. But before moving to Birmingham Michel takes his trainees to a workman’s café The Regency in London’s Victoria, where owner Claudia Perotti […]
Video blog: Fred Sirieix on the importance of service
Click below to watch the video blog: Fred Sirieix, from Galvin at Windows, on the importance of image and attitude
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Michel Roux’s Service: Episode One
Michel Roux’s Service, Episode One: Tonight we met the eight raw recruits to be trained in front of house skills, with the aim of getting them a job at the end. None have worked in the industry before and none of them know anything about the industry. We begin with our eight recruits learning basic […]
Blog: Fred Sirieix, general manager at Galvin at Windows, says the key to great hospitality is the art of looking after people
When Fred Sirieix was a student at catering college in France, his teacher was dubbed “God” because of the social values he taught and the way he glided around a room teaching his class the art of looking after people. “Mr Saurzach was simply the most skilled person I had ever witnessed,” he says. “I […]
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Blog: Helen Jones, head of Zizzi Restaurants, on how front-of-house is done the Italian way!
Zizzi restaurants are run the Italian way – passionate and homely with a little flair. Each one’s a bit different in character, architecture, age and feel; think Robert De Niro with a regional accent. Whatever your position, something you can always be assured of is a warm welcome. We know it’s the teams who make […]
AFWS: your questions answered
FRONT OF HOUSE TRAINING: YOUR QUESTIONS ANSWERED How long are the courses at the AFWS? Academy of Food and Wine Service courses can be planned around your work schedule and availability, but range in length from a 90-minute masterclass through to a 5-day foundation course in food and beverage service, and everything in between. Some […]
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Tagged academy of food and wine, training, your questions answered
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Press release: TV programme offers fantastic chance to boost profile of front-of-house, says Academy
The Academy of Food and Wine Service (AFWS), the UK’s professional body for front-of-house, will be providing a host of service-related career information, advice sheets and training packs on its newly launched website to coincide with the screening of a new series on front-of-house, Michel Roux’s Service. The series, hosted by Le Gavroche’s Michel Roux […]
Training: Hospitality Leadership
Date: 4-5 April Event: Hospitality Leadership Training Details: Book early for this two-day unique development course focusing entirely on the team leader qualities required of the service industries. Location: Manchester PLEASE CONTACT US FOR MORE INFO & BOOKING
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