Monthly Archives: February 2011
Press release: Academy pledges to maintain momentum created by Michel Roux’s Service
The Academy of Food and Wine Service (AFWS), the UK’s professional body for front-of-house service, will continue to build on the impetus created by the BBC2 TV programme Michel Roux’s Service by creating a single professional qualification roadmap for front of house that begins at entry level and can be followed through to a foundation […]
Posted in News Releases
Tagged academy of food and wine, academy of food and wine service, front of house training, Michel roux's service, sommelier, waiter
Comments closed
Video Blog: Michael Shepherd of the Hilton on Park Lane on achieving five-star service
Posted in Academy Blog
Leave a comment
Blog: Sophie Roberts-Brown on keeping up the momentum
Here at the Academy we’ve been delighted with the response Michel Roux’s Service has received. Everyone seems to have enjoyed watching from the many people who gave up their time and premises to be part of the making of the series, to the wider hospitality industry and also from those outside the industry who now […]
Michel Roux’s Service: Episode Eight – The Final
Episode Eight – the final. Before their final service at Michel’s own restaurant Le Gavroche, he seeks the approval of the man who most respects – his father – Albert Roux – at semi-final day at Wimbledon where guests pay up to £5,000 a ticket for lunch and centre court tickets. The service is overseen […]
Michel Roux’s Service: Episode Seven
In Episode Seven the penultimate challenge for the seven trainees is bespoke celebrity dining where the demands of the client can be exacting, and where budgets know no bounds. To assist with getting his trainees to understand the rigours of celebrity dining Michel brings on board Peter Avis from Kensington Roof Gardens and top UK […]
Interview: Matt Wilkin on keeping your cool under pressure
IT’S HARD to imagine happy-go-lucky Aussie Matt Wilkin getting flustered, but he remembers struggling to keep up with the hectic pace of working in an Australian holiday resort early in his career. “The busiest service nights of my life were in my second ever job, about 20 years ago in a big ski lodge in […]
Posted in Academy Blog
Tagged bbc service programme, front of house training, matt wilkin, sommelier
Leave a comment
Read the blog: Peter Avis on how to cope when it all goes wrong
Peter Avis of Babylon Restaurant at the Roof Gardens, AFWS UK Restaurant Manager of the Year for 2009, answers our questions on how to deal with mistakes Q: What should you do if you find someone has double-booked and there is nowhere for the guests to eat? Peter Avis: You really have to think on […]
