Former chairman of the Academy of Food and Wine Service Jeremy Rata laments the low reputation of front-of-house service in British culture MANAGING DIRECTOR of the luxury Bovey Castle hotel Jeremy Rata does not come across as somebody who could ever be described as servile. And yet the former head of the Academy of Food […]
Tag Archives: front of house training
Guest blog: Bovey Castle’s Jeremy Rata on why service should not mean servility
Posted in Academy Blog
Also tagged academy of food and wine service, bovey castle, front of house, jeremy rata, Michel roux's service
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Video blog: Peter Avis, 2009 Restaurant Manager of the Year on making a customer feel special
Video blog: Peter Avis on making your customers feel special
Posted in Academy Blog, As Seen On TV
Also tagged babylon, career in front of house, front of house, Michel roux's service, peter avis, service
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Blog: Itihaas owner Raj Rana on pursuing a career in hospitality
Birmingham’s Itihaas restaurant, whose owner Raj Rana had no previous catering experience, has been described as a “testament of India’s greatness”. And with customer service that is regarded as high level as the “Maharaja”, Raj Rana talks to the Academy of Food and Wine Service about his experience. Q. You first came into the restaurant […]
Posted in Academy Blog
Also tagged academy of food and wine service, front of house, itihaas, itihaas birmingham, Michel roux's service
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