“For me, customer care is all about being made to feel the most important/special person in the restaurant and every member of staff is passionate and really committed to doing his/her utmost to provide the best service at all times. It is ‘seamless service’ where everyone delivers consistent good service, promptly, courteously and with intelligence and enthusiasm.”
Julia Sibley
Chief Executive
Savoy Educational Trust
The Academy of Food and Wine Service runs a number of events throughout the year including competitions, industry dinners and masterclasses. The purpose of these events is for attendees to network with friends and peers in the industry but also to gain product knowledge from the various sponsors. Our events also help to achieve the AFWS’ mission statement to raise the profile of front-of-house service as a career choice.
For further enquiries please contact events manager Sarah Peters here.
Forthcoming Events For The AFWS
Join us for a food and wine matching of exquisite Chablis wines.
10th June
The Bleeding Heart Bleeding Heart Yard, off Greville Street, Hatton Garden, London EC1N 8SJ
The Restaurant
15:00 to 17:00
This tasting will spark your imagination for foods that truly compliment this quintessential Chardonnay. Experienced presenter Anthony Stockbridge will take you through the full appellation.
Limited to 30 places, this is an excellent, free to attend, training opportunity for Restaurant and F&B managers, sommeliers, bar managers, chefs and waiters.
Click the link below a booking form will open, fill it in and return it to me today. You will receive a confirmation email if your request for a place has been successful.
National Waiters Day is the brainchild of Fred Sirieix and is designed to celebrate all front of house staff – whether a waiter in a fine dining restaurant like Galvin at Windows or Rhubard in Edinburgh; a dub dub in TGI Fridays; a shaker in Ed’s Easy Diner; a mixologist in Salvatore’s cocktail bar; or a barista in Benugo.
National Waiters Day is taking place on 23rd June 2013.
This will be a day to celebrate all front of house staff and inspire people about careers in the Hospitality industry.
The day aims to change the perception of Front of House and Service as an unskilled job working long hours to one of a job that offers good skills, lead to a rewarding career with good progression routes and amazing rewards.
It will be a day of celebration of the excellence, dedication, hard work and discipline of all 2.5 million working in the Hospitality industry in the UK.
The day will demonstrate the values of the profession with a range of activities and events – be part of it!
For more information please email beproud@nationalwaitersday.com & visit www.nationalwaitersday.com 
Port and Douro Wines
The Royal College of Surgeons, Nicolson Street, Edinburgh, EH8 9DW
Tuesday 25th June 2013 15:30 – 17:00
Rose Murray Brown MW
Join us for a masterclass on Bourgogne Wines, an opportunity to experience a fine selections of wines from the region alongside the finest products of Parma Ham and Parmigiano-Reggiano Cheese to explore some food and wine pairings. By joining this masterclass there really is no better way to explore, learn about and build an appreciation for Europe's finest contributions to world gastronomy.Click here for the booking form
Register for exclusive content from Stories from the Field produced by Discover the Origin – sign up now
Thomas Vernon UK American Whisky Ambassador for Brown-Forman will be taking you through your paces with all things Jack Daniel's. The masterclass will explain the history of American whiskey, the Jack Daniel's and Woodford Reserve maturation process and of course provide you with a tutored tasting of 5 of their most popular products, along with ideas for cocktails.
- Jack Daniel’s Old No.7
- Gentleman Jack
- Jack Daniel’s Single Barrel
- Woodford Reserve Distiller’s Select
- Woodford Reserve Master’s Collection
1st July The Cavendish Hotel, 81 Jermyn Street, St James's, London, SW1Y6JF 15:00 to 17:00
To reserve your place please email daniel@afws.co.uk with your Full Name, Company and Job Title
The Westbury Hotel, Bond Street, Mayfair, London, W1S 4JU
Wednesday 31st July 2013
Peter McCombie MW
Port and Douro Wines Bourgogne Wines
10.00 – 11.30 15:30 – 17:00
Join us for a masterclass on Port and Douro Wines in the morning and an afternoon session on Bourgogne Wines, an opportunity to experience a fine selections of wines from the region alongside the finest products of Parma Ham and Parmigiano-Reggiano Cheese to explore some food and wine pairings. By joining this masterclass there really is no better way to explore, learn about and build an appreciation for Europe's finest contributions to world gastronomy.Click here for the booking form
Register for exclusive content from Stories from the Field produced by Discover the Origin – sign up now
Port and Douro Wines
Malmaison, The Mailbox, 1 Wharfside St, Birmingham, B1 1RD
Tuesday 6th August 2013 15:30 – 17:00
Rose Murray Brown MW
Join us for a masterclass on Bourgogne Wines, an opportunity to experience a fine selections of wines from the region alongside the finest products of Parma Ham and Parmigiano-Reggiano Cheese to explore some food and wine pairings. By joining this masterclass there really is no better way to explore, learn about and build an appreciation for Europe's finest contributions to world gastronomy.Click here for the booking form
Register for exclusive content from Stories from the Field produced by Discover the Origin – sign up now
Bourgogne Wines
The Lowry Hotel, 50 Dearmans Place, Chapel Wharf, Manchester, M3 5LH
Tuesday 13th August 2013 15:30 – 17:00
Simon Woods
Join us for a masterclass on Bourgogne Wines, an opportunity to experience a fine selections of wines from the region alongside the finest products of Parma Ham and Parmigiano-Reggiano Cheese to explore some food and wine pairings. By joining this masterclass there really is no better way to explore, learn about and build an appreciation for Europe's finest contributions to world gastronomy.Click here for the booking form
Register for exclusive content from Stories from the Field produced by Discover the Origin – sign up now
The Grand Thistle, Broad Street, Bristol, BS1 2EL
Tuesday 10th September 2013
Susy Atkins
Port and Douro Wines Bourgogne Wines
10.00 – 11.30 15:30 – 17:00
Join us for a masterclass on Port and Douro Wines in the morning and an afternoon session on Bourgogne Wines, an opportunity to experience a fine selections of wines from the region alongside the finest products of Parma Ham and Parmigiano-Reggiano Cheese to explore some food and wine pairings. By joining this masterclass there really is no better way to explore, learn about and build an appreciation for Europe's finest contributions to world gastronomy.Click here for the booking form
Register for exclusive content from Stories from the Field produced by Discover the Origin – sign up now AFWS Partner Events
These interactive day courses provide the perfect opportunity for attendees to increase their knowledge of the AA Rosette scheme and improve their understanding of the criteria by which the AA assesses quality.
Rosette Academy Ideal for chefs, food and beverage managers and general managers, this course features a range of modules which demonstrate and provide advice on a host of topics including industry best practice, increasing your revenue, menu terminology, seasonality and locality, flavour and blind tastings. Food & Beverage Workshop The Food and Beverage Workshop is suitable for all levels of the front of house team, from Room Service to Breakfast; we discuss best practise and relate this to the AA Star rating process. Detail is focused towards hospitality aspects, how the customer chooses, the dining experience and food service styles. Click here for dates and more information
