The Academy of Food and Wine Service is running a regular series catching up with the stars of BBC2’s Michel Roux’s Service. We caught up with Nicky Bedson, 24, who is working at two bars in Crawley in Sussex and aims to have her own business… I’d been travelling for a year in 2009 before […]
Tag Archives: front of house training
Video interview: James, Brooke and Tom talk about their experience on Michel Roux’s Service
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Also tagged academy of food and wine service, Michel roux's service, scholarship, sommelier
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Press release: Academy pledges to maintain momentum created by Michel Roux’s Service
The Academy of Food and Wine Service (AFWS), the UK’s professional body for front-of-house service, will continue to build on the impetus created by the BBC2 TV programme Michel Roux’s Service by creating a single professional qualification roadmap for front of house that begins at entry level and can be followed through to a foundation […]
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Also tagged academy of food and wine, academy of food and wine service, Michel roux's service, sommelier, waiter
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Blog: Sophie Roberts-Brown on keeping up the momentum
Here at the Academy we’ve been delighted with the response Michel Roux’s Service has received. Everyone seems to have enjoyed watching from the many people who gave up their time and premises to be part of the making of the series, to the wider hospitality industry and also from those outside the industry who now […]
Michel Roux’s Service: Episode Eight – The Final
Episode Eight – the final. Before their final service at Michel’s own restaurant Le Gavroche, he seeks the approval of the man who most respects – his father – Albert Roux – at semi-final day at Wimbledon where guests pay up to £5,000 a ticket for lunch and centre court tickets. The service is overseen […]
Michel Roux’s Service: Episode Seven
In Episode Seven the penultimate challenge for the seven trainees is bespoke celebrity dining where the demands of the client can be exacting, and where budgets know no bounds. To assist with getting his trainees to understand the rigours of celebrity dining Michel brings on board Peter Avis from Kensington Roof Gardens and top UK […]
Interview: Matt Wilkin on keeping your cool under pressure
IT’S HARD to imagine happy-go-lucky Aussie Matt Wilkin getting flustered, but he remembers struggling to keep up with the hectic pace of working in an Australian holiday resort early in his career. “The busiest service nights of my life were in my second ever job, about 20 years ago in a big ski lodge in […]
Video blog: Bovey Castle’s Jeremy Rata
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Also tagged academy of food and wine, academy of food and wine service, bbc tv programme on service, bbc2, bovey castle, front of house, jeremy rata, Michel roux's service, training
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Video blog: Xavier Rousset on being the best there is
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Also tagged academy of food and wine service, front of house, Michael Caggianese, restaurant manager, video blog
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Read the blog: Michael Caggienese on the role of the restaurant manager
The great restaurant managers in the history of the hospitality industry have primarily been great hosts – individuals capable of understanding their guests’ needs, moods and feelings. The host must try to satisfy his guests’ requests at any cost. The hospitality industry is predominantly a people industry, and the most important qualities needed in a […]
