Birmingham’s Itihaas restaurant, whose owner Raj Rana had no previous catering experience, has been described as a “testament of India’s greatness”. And with customer service that is regarded as high level as the “Maharaja”, Raj Rana talks to the Academy of Food and Wine Service about his experience. Q. You first came into the restaurant […]
Tag Archives: Michel roux’s service
Video blog: Hotel du Vin’s Ronan Sayburn on being a sommelier
Posted in Academy Blog
Also tagged academy of food and wine service, front of house, Michel roux's service, ronan sayburn, sommelier
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Michel Roux’s Service: Episode Two
In Episode Two of Michel Roux’s Service the eight trainees move to Birmingham to see the running one of the city’s finest curry houses, Itihass, where owner Raj Rana treats customers like family. But before moving to Birmingham Michel takes his trainees to a workman’s café The Regency in London’s Victoria, where owner Claudia Perotti […]
Michel Roux’s Service: Episode One
Michel Roux’s Service, Episode One: Tonight we met the eight raw recruits to be trained in front of house skills, with the aim of getting them a job at the end. None have worked in the industry before and none of them know anything about the industry. We begin with our eight recruits learning basic […]
Posted in As Seen On TV
Also tagged academy of food and wine service, bbc2, fred sirieix, front of house, michel roux, Michel roux's service, tv programme
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Blog: Helen Jones, head of Zizzi Restaurants, on how front-of-house is done the Italian way!
Zizzi restaurants are run the Italian way – passionate and homely with a little flair. Each one’s a bit different in character, architecture, age and feel; think Robert De Niro with a regional accent. Whatever your position, something you can always be assured of is a warm welcome. We know it’s the teams who make […]
Posted in Academy Blog
Also tagged academy of food and wine service, front of house, michel roux, Michel roux's service, service, sommelier, waiter, zizzis
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Press release: TV programme offers fantastic chance to boost profile of front-of-house, says Academy
The Academy of Food and Wine Service (AFWS), the UK’s professional body for front-of-house, will be providing a host of service-related career information, advice sheets and training packs on its newly launched website to coincide with the screening of a new series on front-of-house, Michel Roux’s Service. The series, hosted by Le Gavroche’s Michel Roux […]
