Category Archives: Academy Blog

Video Blog: Michael Shepherd of the Hilton on Park Lane on achieving five-star service

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Blog: Sophie Roberts-Brown on keeping up the momentum

Here at the Academy we’ve been delighted with the response Michel Roux’s Service has received. Everyone seems to have enjoyed watching from the many people who gave up their time and premises to be part of the making of the series, to the wider hospitality industry and also from those outside the industry who now […]

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Interview: Matt Wilkin on keeping your cool under pressure

IT’S HARD to imagine happy-go-lucky Aussie Matt Wilkin getting flustered, but he remembers struggling to keep up with the hectic pace of working in an Australian holiday resort early in his career. “The busiest service nights of my life were in my second ever job, about 20 years ago in a big ski lodge in […]

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Read the blog: Peter Avis on how to cope when it all goes wrong

Peter Avis of Babylon Restaurant at the Roof Gardens, AFWS UK Restaurant Manager of the Year for 2009, answers our questions on how to deal with mistakes Q: What should you do if you find someone has double-booked and there is nowhere for the guests to eat? Peter Avis: You really have to think on […]

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Video blog: UK Sommelier of the Year 2009 Laura Rhys, sommelier at Hotel TerraVina, on what inspires her

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Video blog: Pommery’s Colin Cameron on the world of Champagne

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Interview: Ronan Sayburn discusses the importance of terroir

Hotel du Vin Group’s director of wine and spirits Ronan Sayburn drops in to the Academy of Food and Wine Service to discuss the importance of ‘terroir’ – the effect of geography, geology, climate and other factors on the quality of a wine. Q. Ronan, why is terroir important to the character of a wine […]

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Interview: How Gerard Basset was inspired from drinking water and wine as a young man to be world’s No1 sommelier

When the BBC had to train eight young front-of-house staff to serve wine in top restaurants like Le Gavroche for its new series Michel Roux’s Service,  it knew who to ask for help: world No1 sommelier Gerard Basset Some of the young hopefuls vying to win a scholarship from the Academy of Food and Wine […]

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Video blog: Bovey Castle’s Jeremy Rata

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Video blog: Xavier Rousset on being the best there is

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