Seven of the UK’s top restaurant managers, including last year’s runner-up, will go through to the finals of the 2011 UK Restaurant Manager of the Year competition, following a semi-final held at the Westbury Hotel, London, earlier this week [28 February]. The seven finalists are: Damien Bastiat, restaurant manager, Gidleigh Park, DevonMichele Caggianese, restaurant & […]
Tag Archives: peter avis
Finalists announced for this year’s UK Restaurant Manager of the Year
Posted in News Releases
Also tagged academy of food and wine service, david hennigan, restaurant manager of the year
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Read the blog: Peter Avis on how to cope when it all goes wrong
Peter Avis of Babylon Restaurant at the Roof Gardens, AFWS UK Restaurant Manager of the Year for 2009, answers our questions on how to deal with mistakes Q: What should you do if you find someone has double-booked and there is nowhere for the guests to eat? Peter Avis: You really have to think on […]
Video blog: Peter Avis, 2009 Restaurant Manager of the Year on making a customer feel special
Video blog: Peter Avis on making your customers feel special
Posted in Academy Blog, As Seen On TV
Also tagged babylon, career in front of house, front of house, front of house training, Michel roux's service, service
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Michel Roux’s Service: Episode Three
In Episode Three the focus for the seven remaining trainees turns to special occasions and learning how to make the customer feel special. The trainees get to make one couple’s day very special, performing service on their wedding day with Heathcotes outside catering division. How will they cope under the pressure? Have they learnt enough […]
