Click below to watch the video blog: Fred Sirieix, from Galvin at Windows, on the importance of image and attitude
Category Archives: Academy Blog
Blog: Fred Sirieix, general manager at Galvin at Windows, says the key to great hospitality is the art of looking after people
When Fred Sirieix was a student at catering college in France, his teacher was dubbed “God” because of the social values he taught and the way he glided around a room teaching his class the art of looking after people. “Mr Saurzach was simply the most skilled person I had ever witnessed,” he says. “I […]
Blog: Helen Jones, head of Zizzi Restaurants, on how front-of-house is done the Italian way!
Zizzi restaurants are run the Italian way – passionate and homely with a little flair. Each one’s a bit different in character, architecture, age and feel; think Robert De Niro with a regional accent. Whatever your position, something you can always be assured of is a warm welcome. We know it’s the teams who make […]
Blog: Nick Scade on what makes a great sommelier
Integrity, sensitivity, brilliant communication skills, expert technical knowledge, a thirst for knowledge and, of course, a passion for wine. These are just a few of the key attributes that a sommelier needs to reach the top of their profession. So when 36-year old Christopher Delalonde MS was crowned as the Champagne Piper-Heidsieck UK Sommelier of […]

