Back in 2011 the Academy of Food & Wine Service was involved with the making of a breakthrough programme for the hospitality sector – Michel Roux’s Service. The idea for the programme was first muted by the Academy and PR company William Murray, who between them managed to find a production company that believed […]
Category Archives: As Seen On TV
Michel Roux’s Service: Episode Eight – The Final
Episode Eight – the final. Before their final service at Michel’s own restaurant Le Gavroche, he seeks the approval of the man who most respects – his father – Albert Roux – at semi-final day at Wimbledon where guests pay up to £5,000 a ticket for lunch and centre court tickets. The service is overseen […]
Michel Roux’s Service: Episode Seven
In Episode Seven the penultimate challenge for the seven trainees is bespoke celebrity dining where the demands of the client can be exacting, and where budgets know no bounds. To assist with getting his trainees to understand the rigours of celebrity dining Michel brings on board Peter Avis from Kensington Roof Gardens and top UK […]
Interview: How Gerard Basset was inspired from drinking water and wine as a young man to be world’s No1 sommelier
When the BBC had to train eight young front-of-house staff to serve wine in top restaurants like Le Gavroche for its new series Michel Roux’s Service, it knew who to ask for help: world No1 sommelier Gerard Basset Some of the young hopefuls vying to win a scholarship from the Academy of Food and Wine […]
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Tagged academy of food and wine service, front of house, gerard basset, Michel roux's service, sommelier, training, worlds best sommelier
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Michel Roux’s Service: Episode Six
In Episode Six the trainees confront the holy grail – Paris and a two starred Michelin restaurant Lassere where tradition and formality can be overwhelming. Before arriving in Paris, top UK sommelier Ronan Sayburn takes the trainees to Pommery champagne to understand terroir, matching food and wines and to acquaint them with the French culture […]
Michel Roux’s Service: Episode Five
Episode five sees the trainees return to London to step into the world of fine dining. But first they must learn the theatre of service – carving, serving, even cooking at the table. The recruits train at The Ritz with Simon Girling cooking crepe suzettes and Simpsons on the Strand with Gerry Rae, carving beef, […]
Video blog: David Morgan-Hewitt on what makes great service
Video blog: The Goring’s David Morgan-Hewitt on what makes great service
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Tagged academy of food and wine service, david morgan hewitt, front of house, Michel roux's service, service
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Michel Roux’s Service: Episode Four
In Episode Four the trainees are immersed in the world of the five star country house hotel at Bovey Castle, Devon, under the watchful eye of general manager Jeremy Rata (pictured below), the Academy of Food and Wine Service’s former chairman. The trainees have to provide service that causes many of them to question whether […]
Interview: UK Restaurant Manager of the Year David Hennigan on making guests feel special
David Hennigan, the 2010 UK restaurant manager of the year, sums up excellent hospitality as ‘creating memories’ for diners. When a honeymooning Australian couple visited David Hennigan’s The Crown at Whitebrook as part of their tour of the best restaurants in the UK, they were treated to such outstanding front-of-house service that they told Hennigan: […]
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Tagged academy of food and wine service, david hennigan, front of house, michel roux, Michel roux's service, training, uk restaurant manager of the year
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Video blog: Peter Avis, 2009 Restaurant Manager of the Year on making a customer feel special
Video blog: Peter Avis on making your customers feel special
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Tagged babylon, career in front of house, front of house, front of house training, Michel roux's service, peter avis, service
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