Last week, at London’s Jumeirah Carlton Tower hotel, Yohann Jousselin won the Academy’s prestigious UK Sommelier of the Year 2011. Yohann, who is head sommelier at the Vineyard at Stockcross, tells us how he felt going into the competition and the pressure he was under to win, having been the runner-up in 2010. “This year […]
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Blog: Yohann Jousselin – UK Sommelier of the Year 2011
Press release: Academy pledges to maintain momentum created by Michel Roux’s Service
The Academy of Food and Wine Service (AFWS), the UK’s professional body for front-of-house service, will continue to build on the impetus created by the BBC2 TV programme Michel Roux’s Service by creating a single professional qualification roadmap for front of house that begins at entry level and can be followed through to a foundation […]
Michel Roux’s Service: Episode Seven
In Episode Seven the penultimate challenge for the seven trainees is bespoke celebrity dining where the demands of the client can be exacting, and where budgets know no bounds. To assist with getting his trainees to understand the rigours of celebrity dining Michel brings on board Peter Avis from Kensington Roof Gardens and top UK […]
Michel Roux’s Service: Episode Six
In Episode Six the trainees confront the holy grail – Paris and a two starred Michelin restaurant Lassere where tradition and formality can be overwhelming. Before arriving in Paris, top UK sommelier Ronan Sayburn takes the trainees to Pommery champagne to understand terroir, matching food and wines and to acquaint them with the French culture […]
Michel Roux’s Service: Episode Five
Episode five sees the trainees return to London to step into the world of fine dining. But first they must learn the theatre of service – carving, serving, even cooking at the table. The recruits train at The Ritz with Simon Girling cooking crepe suzettes and Simpsons on the Strand with Gerry Rae, carving beef, […]
Michel Roux’s Service: Episode Four
In Episode Four the trainees are immersed in the world of the five star country house hotel at Bovey Castle, Devon, under the watchful eye of general manager Jeremy Rata (pictured below), the Academy of Food and Wine Service’s former chairman. The trainees have to provide service that causes many of them to question whether […]
Michel Roux’s Service: Episode Three
In Episode Three the focus for the seven remaining trainees turns to special occasions and learning how to make the customer feel special. The trainees get to make one couple’s day very special, performing service on their wedding day with Heathcotes outside catering division. How will they cope under the pressure? Have they learnt enough […]
Blog: AFWS’s Nick Scade discusses why good FOH training is so vital
Front-of-house is a fantastic sector to work in – it’s people-based, fast-moving and offers employees the opportunity to progress very quickly if they are motivated and have the right skills. Finding and retaining good people is always difficult, and I believe part of the solution lies in investing in staff training. This will not only […]
Michel Roux’s Service: Episode Two
In Episode Two of Michel Roux’s Service the eight trainees move to Birmingham to see the running one of the city’s finest curry houses, Itihass, where owner Raj Rana treats customers like family. But before moving to Birmingham Michel takes his trainees to a workman’s café The Regency in London’s Victoria, where owner Claudia Perotti […]
Blog: Helen Jones, head of Zizzi Restaurants, on how front-of-house is done the Italian way!
Zizzi restaurants are run the Italian way – passionate and homely with a little flair. Each one’s a bit different in character, architecture, age and feel; think Robert De Niro with a regional accent. Whatever your position, something you can always be assured of is a warm welcome. We know it’s the teams who make […]